Introduction

When you visit or use our website, or communicate with our staff through available contact methods, we will process your personal data (hereinafter referred to as "data") in accordance with this privacy policy (hereinafter referred to as "policy").

Types of Data We Process

Contact Data
When you communicate with us through the website interface or available contact methods, you will provide us with the following data:

• Your contact information: which may include your postal address, email address, or phone number;
• Your name;
• Any information you provide to us during communication;
• Additionally, we will record your communication history with us, including records of audio calls (for example, when you communicate with our support team via audio).

Account Data
When you create an account on the website, you need to provide us following information:

• Your name;
• Your gender;
• Your date of birth;
• Your username;
• Your bank account information;
• Other data (if applicable).

Additionally, if you did not use your register account for gambling activities within certain of period or if your account is permanently blocked, we will still retain above personal information.

Consent for Newsletter Data
We collect data regarding whether your consent to receive newsletters.

Referral Data
We collect data about your referrer (referring user or affiliate member).

Betting Data
This data includes your betting information, betting results, games played, and total wins and losses.

Verification Data
During verification process, you need to provide us with the following data:

• A copy or photo of your identification document;
• A photo of your payment method or other evidence proving you are the holder of the payment method used or intended for transactions;
• Your photo;
• A personal photo holding your identification document and payment card;
• Proof of your address, such as a utility bill or other document sufficient to confirm your address, as required by the laws and regulations of your jurisdiction;
• Proof of your wealth and source of funds (in certain cases);
• Records of your video/audio calls with the website management for verification (if verification is conducted via audio/video calls).

Payment Data
The website uses SSL encryption to ensure the confidentiality of your information during data transmission. Payment operations are conducted entirely through secure servers of the payment gateway. However, we may store your deposit and withdrawal history as well as limited payment information (such as the last four digits of your credit card, issuing bank, etc.).

Automatically Collected Data
When you use the website, some data is collected automatically. This data comes from your web browser and is analyzed by us. This data includes:

• The total time spent on the website;
• Internal links clicked (based on the URL of the next page viewed);
• Your IP address and user agent string (the browser, version, and operating system you are using).

Cookie Data
Cookies may collect data that falls within the definition of "personal data." Without automatically collected data and cookie data, the website may not function properly or at all. For example, if cookies are disabled, you will be unable to log into the website, and we will not be able to remember your site preferences.

Purpose and Legal Basis for Processing

Managing and Protecting the Website: To protect the website from cyber attacks (including but not limited to DDoS attacks) and to diagnose any issues with the servers that host the website.

• Automatically collected data.
• Cookie data.

Purpose of Verification:

• To comply with anti-money laundering and counter-terrorism financing regulations, as well as to prevent children from using the website.
• To prevent fraud and deception.
• To prevent children from using the website.
• To prevent violations of the website's terms and conditions.

Communication Needs: We may contact you:

• When you reach out via the website interface or available contact methods with questions about our website, company, etc.;
• When you communicate with our support team or other personnel who may assist you with our services or issues related to your use of the website;
• Additionally, we may use your contact data to inform you about our website, products, services, and changes affecting your documents/rules.

Self-Exclusion Decisions:
If you decide to self-exclude (temporarily block or permanently ban your account): We will use your data for self-exclusion purposes:

• Verification data;
• Account data;
• Contact data;
• Payment data.

Sending Our Newsletters:

• Data regarding consent to receive newsletters;
• Contact data.

Recipients of Your Data

This website and the services provided through it are maintained and offered by numerous staff who may be employed by our company or affiliates, contractors, and other entities. It means your data may be shared with others. Please note that all such transfers are protected by appropriate data transfer agreements that require these recipients to process your data in accordance with this policy and the data protection regulations the company follows. We engage service providers for the following services:

• Website and data hosting
• Marketing services
• IT and security services
• Customer support software providers
• Payment service providers
• KYC, anti-fraud, and anti-money laundering services
• Game suppliers
• Audit, legal, and compliance services

The website and services offered are hosted on third-party servers, it means your data may be shared with them. Your data is stored encrypted form, and without the decryption key, it cannot be accessed.

Financial Institutions:
Transactions through the website are processed by third-party financial institutions. Therefore, your data will be shared with them to process your transactions and fulfill local legal and regulatory obligations.

Carrier Companies:
If you win any actual prizes, your data will be shared with carrier companies involved in delivering those prizes.

Regulatory Bodies:
During internal audits, your personal data may be shared with auditors. All these entities or auditors are legally obligated to process in accordance with this policy and applicable laws.

Data Analysis

We use data analysis services from third-party providers to measure and understand our audience, customize our marketing services, and improve the website experience.